Legal information

Legal notice

In accordance with French law no. 2004-575 of 21 June 2004 on confidence in the digital economy (LCEN), as amended by law no. 2024-449 of 21 May 2024 (SREN law), users of the VenaLabs website and application are informed of the identity of the parties involved in its creation and operation.

Publisher

• Company name: VenaLabs
• Legal form: SAS (simplified joint-stock company)
• Share capital: €30,000.00
• SIRET: 92977054300015
• Trade register: 929 770 543 RCS Metz
• VAT number: FR11929770543
• Registered office: 105 avenue André Malraux, 57000 Metz, France
• E-mail: hello@venalabs.com
• Phone: +33 6 38 60 58 24
• Publication director: Marvin Scaringella, President of VenaLabs

Hosting provider

• Microsoft Azure — Microsoft France SAS
• Address: 37/45 quai du Président Roosevelt, 92130 Issy-les-Moulineaux, France
• Phone: +33 9 70 01 90 90 (non-premium rate)
• Trust center: https://www.microsoft.com/trust-center

Regulatory status

VenaLabs is an information and educational service about airdrops and Web3 projects. VenaLabs is not a registered digital asset service provider (PSAN) nor an authorized crypto-asset service provider (CASP) within the meaning of Regulation (EU) 2023/1114 (MiCA). VenaLabs provides no regulated service on digital assets (no custody, purchase-sale, exchange, order transmission, portfolio management or investment advice).

Dispute resolution

Consumers may use the European online dispute resolution platform: https://ec.europa.eu/consumers/odr

Intellectual property

All content on the platform (texts, graphics, logos, icons, collectible cards, illustrations, trademarks) is the exclusive property of the publisher or its partners, unless otherwise stated. Any reproduction or use without prior authorization is prohibited. Any authorization request or report of unlawful content may be sent to hello@venalabs.com.

Processors

The list of processors handling data hosting and storage is set out in the privacy policy.

Terms of service

1. Purpose

These Terms govern access to and use of the VenaLabs platform, an information and educational service for discovering airdrops and Web3 projects, excluding any investment advice and any regulated service on digital assets. By creating an account or using the service, you fully accept these Terms.

2. Eligibility

Use of the platform is reserved for persons at least 18 years old and legally able to contract. The service is not available to persons or entities subject to international sanctions or embargo measures (notably those of the European Union, the United Nations or OFAC), nor to residents of a territory covered by such measures. It is your responsibility to verify that your use complies with local regulations; any interaction with a third-party project is your sole initiative.

3. User account

Creating an account requires a valid e-mail address. You are responsible for the accuracy of the information provided and for keeping your credentials confidential. You agree to notify us without delay of any unauthorized access, not to impersonate a third party and not to create multiple accounts to circumvent the service's rules.

4. Description of the service

VenaLabs provides an information, tracking and gamification service around crypto airdrops: project discovery, progress tracking, educational content, quizzes, a points system, collectible cards, routines and a referral program. VenaLabs is a NON-CUSTODIAL service: the platform never holds your crypto-assets or private keys, never has access to them and never initiates any transaction on your behalf. Connecting a wallet (EVM, XRPL, Stellar) is done through third-party solutions that you alone control.

5. Premium subscription

The terms of subscription, price, payment, renewal, cancellation and withdrawal for the Premium subscription are governed by the Terms of Sale.

6. Prohibited uses

The following are notably prohibited: fraudulent, illegal or improper use; circumventing, manipulating or exploiting the points, rewards or card system, including through bots or any automation; compromising the security or integrity of the platform (intrusion, mass scraping, automated attacks); unauthorized resale or sharing of accounts; circumventing geographic restrictions; use for money-laundering purposes; publishing unlawful or defamatory content or content infringing third-party rights.

7. No warranty on third-party projects

The airdrops, tokens and projects presented are operated by independent third parties to which VenaLabs is not a party. VenaLabs does not guarantee that any reward will be obtained, nor the value, availability or legitimacy of a third-party airdrop. The information service is provided on a best-efforts basis.

8. Liability

VenaLabs uses reasonable care to ensure the proper functioning of its service and is liable for direct damage resulting from a breach attributable to it, under the conditions of ordinary law. These provisions do not affect the rights that consumers hold under the law, in particular the legal guarantee of conformity. VenaLabs is not liable for damage resulting from: the user (in particular the management of their wallets or private keys); independent third parties (projects, airdrop issuers, wallets, blockchain protocols and networks, providers); or a case of force majeure.

9. Termination and account deletion

You may delete your account at any time from your settings. Deletion results in the deletion or anonymization of your personal data under the conditions of the privacy policy, and the cancellation of any active subscription under the conditions of the Terms of Sale. VenaLabs may suspend or terminate an account in the event of a breach of these Terms, after informing the user where possible.

10. Changes to the Terms

VenaLabs may amend these Terms. Any material change is brought to the user's attention at least 30 days before it takes effect. A user who refuses the new Terms may stop using the service and, where applicable, cancel their subscription before they take effect. Continuing to use the service after that date constitutes acceptance.

11. Referral and paid partnerships

The referral program is reserved for registered users and subject to anti-abuse rules (no fake accounts, automation or self-referral). Any paid promotion of VenaLabs or a partner (affiliation, influence) is governed by a written contract compliant with law no. 2023-451 of 9 June 2023 and displays the label "advertising" or "commercial collaboration". Where a partnership concerns a crypto-asset service provider, that provider must be registered or authorized (PSAN/CASP); no communication presents a crypto-asset or project as an investment recommendation.

12. Reporting unlawful content

Any unlawful content may be reported to hello@venalabs.com. VenaLabs handles reports within a reasonable time, in accordance with Regulation (EU) 2022/2065 (DSA).

13. Governing law

These Terms are governed by French law, subject to the protective provisions applicable to consumers, in particular regarding the competent jurisdiction.

Terms of sale

1. Scope

These Terms of Sale apply to any subscription to a paid Premium plan on the VenaLabs platform. They supplement the Terms of Service. Any subscription implies their unreserved acceptance.

2. Features and prices

The Premium subscription gives access to the features described on the subscription page (including influencer airdrop routines, the Battle Pass and the shop). Prices are shown in euros, all taxes included, before the order is confirmed:

• Annual plan: €299.99 per year, in a single payment (i.e. €24.99 per month on average);
• Monthly plan: €29.99 per month.

The price applicable to a new order is the one in force at the time of the order. Any price change applicable to an ongoing subscription only takes effect at the next renewal and is communicated to you at least 30 days in advance; if you do not accept the new price, you may cancel before its effective date, free of charge.

3. Order and conclusion of the contract

The order is placed online through a double-validation process, with the payment button bearing the wording "order with obligation to pay" or an equivalent. The contract is concluded after payment is validated by our provider Stripe. A confirmation e-mail, constituting a durable medium, summarizes the order and includes these Terms of Sale as well as information on the right of withdrawal.

4. Payment

Payment is made online via Stripe (PCI-DSS certified); no bank card data is stored by VenaLabs. In the event of a failed charge, a new attempt may be made; failing regularization, Premium access may be suspended.

5. Term, renewal and cancellation

The subscription is taken out for the chosen term (monthly or annual) and renews tacitly at each due date, at the price in force, until cancellation. In accordance with article L215-1 of the French Consumer Code, VenaLabs informs you by dedicated e-mail, at the earliest three months and at the latest one month before the end of the current period, of your option not to renew the subscription; this information states, in a visible box, the deadline for non-renewal. Failing such information within this period, you may terminate the subscription free of charge at any time from the renewal, with amounts paid in advance for the unused period refunded to you within thirty days. You may cancel at any time from your subscription area, using an online cancellation feature at least as simple as subscribing (article L215-1-1). Cancellation takes effect at the end of the current period.

6. Right of withdrawal

In accordance with article L221-18 of the French Consumer Code, you have a period of fourteen (14) days from the conclusion of the contract to exercise your right of withdrawal, without having to give a reason.

When subscribing, you are offered the option to expressly request immediate performance of the Premium service, via a dedicated checkbox separate from acceptance of these Terms of Sale. By checking this box, you request the immediate start of the service and acknowledge that: if you withdraw after performance has begun, you will owe the amount corresponding to the part of the service provided up to the date of your withdrawal, calculated pro rata (article L221-25); you lose your right of withdrawal if the service is fully performed before the end of the fourteen-day period (article L221-28).

To withdraw, use the dedicated online withdrawal feature accessible from your customer area ("cancel the contract here"), available throughout the withdrawal period, or send us the model form below, or any unambiguous statement to hello@venalabs.com. The refund of amounts due is made within fourteen days, less, where applicable, the pro rata of the period used.

Model withdrawal form: To VenaLabs, 105 avenue André Malraux, 57000 Metz, France, hello@venalabs.com. I hereby give notice of my withdrawal from the contract for the Premium subscription. Ordered on: [date]. Name: [name]. Address: [address]. Date: [date].

7. Legal guarantee of conformity

The digital service provided benefits from the legal guarantee of conformity under articles L224-25-1 et seq. of the French Consumer Code. In the event of a lack of conformity, you may request that it be brought into conformity, without prejudice to your other rights.

8. Customer service and complaints

For any question or complaint, contact hello@venalabs.com. Failing resolution, consumers may use the European ODR platform (https://ec.europa.eu/consumers/odr), without this depriving them of their right to bring the matter before the competent court.

9. Governing law

These Terms of Sale are subject to French law, subject to the protective provisions for consumers.

Privacy policy (GDPR)

VenaLabs places great importance on protecting your personal data, in accordance with the GDPR (EU 2016/679) and the French Data Protection Act.

Data controller

VenaLabs, a SAS with share capital of €30,000, 105 avenue André Malraux, 57000 Metz, France. Data protection contact: Marvin Scaringella, hello@venalabs.com.

Data collected

Identity (e-mail, username, language, avatar); authentication (hashed and salted password, one-time codes, Google identifier in case of OAuth); wallet (EVM, XRPL, Stellar blockchain addresses, nonces, NFT mint history); payment (Stripe customer ID, subscription status; no card data stored); usage and gamification (points, levels, badges, cards, inventory, internal marketplace transactions); progress (tracked airdrops, courses and quizzes, routines, favorites); support (messages and attachments); marketing (newsletter, e-mail sequences); optional student verification (supporting documents).

Purposes and legal bases

Providing the service and managing the account (performance of the contract); managing subscriptions and payments (performance of the contract and legal accounting obligation); marketing communications and newsletter (consent, revocable); audience measurement and improvement (legitimate interest, and consent for non-essential trackers); security, fraud prevention and legal obligations (legitimate interest and legal obligation). No decision producing legal effects is taken solely on the basis of automated processing.

Recipients and processors

Advertising trackers (Meta, TikTok, Snap) and non-exempt audience-measurement trackers are only activated after your consent (see cookie policy).

Transfers outside the European Union

Some processors handle data outside the EU, notably in the United States (Stripe, Google, Meta, Snap). These transfers are governed by appropriate safeguards: European Commission standard contractual clauses and/or adherence to the EU-US Data Privacy Framework.

Retention periods

• Account and associated data: for the duration of the account, then deletion or anonymization after 24 months of inactivity.
• Billing data: 10 years (accounting obligation, art. L123-22 of the French Commercial Code).
• Prospecting and marketing: 3 years from the last contact or until consent is withdrawn.
• Student verification documents: deleted after verification.
• Connection and security logs: 12 months.
• Trackers and cookies: see the cookie policy (13 months for trackers, 25 months for the information collected).

Your rights

Access, rectification, erasure, portability, objection, restriction, withdrawal of consent at any time. Deleting the account results in the deletion or anonymization of personal data. You can exercise your rights at hello@venalabs.com; we respond within one month (extendable). You may lodge a complaint with the CNIL (www.cnil.fr).

Security and data breaches

Passwords hashed (bcrypt) and salted, authentication via signed tokens (JWT), encryption in transit (TLS), card data handled exclusively by Stripe (PCI-DSS). In the event of a data breach likely to create a risk, VenaLabs notifies the CNIL within 72 hours and informs the persons concerned where the risk is high (articles 33 and 34 of the GDPR).

Marketing

Newsletter sign-up is based on active consent (opt-in); each e-mail contains an unsubscribe link.

Minors

The service is not intended for persons under 18; no data is knowingly collected from minors.

Cookie policy

VenaLabs uses cookies and similar technologies to ensure the service works, measure its audience and, subject to your consent, for advertising purposes.

Collecting consent

On your first visit, a banner lets you accept or refuse non-essential trackers with the same degree of simplicity (a "refuse all" button as visible as "accept all"). No non-essential tracker is placed before your consent. Your choice is stored and a timestamped proof is kept. You can change your choices at any time via the "Manage my cookies" module accessible at the bottom of every page; withdrawal is as easy as granting and does not affect the lawfulness of prior processing.

Strictly necessary cookies

Essential to operation (session, authentication, preferences), they do not require consent.

Audience measurement and advertising cookies (subject to consent)

• Google Analytics and Google Tag Manager (Google): audience measurement; transfer to the United States is governed.
• Amplitude (EU hosting): analysis of feature usage.
• Meta Pixel, TikTok Pixel, Snapchat Pixel: measurement and advertising; transfers outside the EU are governed.

Durations

Tracker lifespan: 13 months maximum, not automatically extended. Information collected: 25 months maximum. Retention of the consent choice: about 6 months, then a new request.

Cookie table

Crypto-asset risk disclaimer

VenaLabs is an information and educational service. The information provided does not constitute investment, financial, legal or tax advice in any way. VenaLabs is not an authorized crypto-asset service provider within the meaning of Regulation (EU) 2023/1114 (MiCA) and provides no regulated service on digital assets.

• Crypto-assets are highly volatile: you may lose all or part of your capital. Past performance is no guarantee of future performance.
• VenaLabs is non-custodial: the platform never holds your funds or private keys. Never share your recovery phrase (seed).
• The airdrops and projects presented are operated by independent third parties; any interaction is your sole initiative and responsibility. VenaLabs guarantees neither their reliability nor that any reward will be obtained.
• The platform's points, cards and rewards have no monetary value, are not convertible into money by VenaLabs and are neither financial instruments nor crypto-assets.
• Beware of promises of guaranteed returns and scams; consult the warnings and lists of the AMF and the ACPR.
• Do your own research (DYOR) before interacting with any project, smart contract or wallet.
• You are solely responsible for your tax and reporting obligations related to holding or earning crypto-assets.
• Access to the service may be restricted in certain jurisdictions and is excluded for persons subject to international sanctions.